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Boston Consulting Group: Product Support Analyst

Boston Consulting Group

This is a Full-time position in Atlanta, GA posted December 14, 2021.

WHAT YOU’LL DOBe part of a team that is transforming BCG into a bionic company!

We are in the early stages of building a centralized Business Intelligence & Analytics function thatwill simplify and automate information deliveryproviding advanced insights and analysis to support decision making.

To date, the team has launched and operationalized several global scale products and dashboards, enhancing how our leaders engage in information to manage the business.

The next wave of digital reporting is underway which will help to unlock further value for BCGs leadership and functions with best in class business intelligence and analytics.

The Product Analyst role will be an integral part of an Agile team focused on delivering best in class business intelligence.

This role will be responsible for helping to define, build and implement new analytic and reporting use cases to support decision making for the firm.

Responsibilities would include:Determine reporting requirements for business, with focus on the reporting requirements needed to support senior management decision making across the firm with a focus on Tableau based dashboardsWorking with key finance stakeholders to gather and document business requirementsDefining the form, content, and capabilities provided in our BI solutionIdentify key changes and impacts to our existing reporting capabilities and productsUnderstanding multiple data sources and putting together practical and viable data model for the analytics reports being preparedContributing to the development of comprehensive implementation plans along with delivering the output as defined in each projects goals and objectivesAssessing the gaps between the prioritized requirements and the current reporting capabilities.

Generating possible solution options and, with the use of an agreed set of design principles, selecting the preferred option to move forwardActing as a functional subject matter expert for partnering to troubleshooting data issues, redesign processes and develop reportsAssisting in the development of training materials and delivering trainings to end-usersYOU’RE GOOD ATProblem solving and analytical tasksAbility to structure hypothesis, build thoughtful analyses, develop underlying data model and bring clarity to previously undefined problems Desire and flexibility to work through details with keen attention to accuracy and interdependenciesNatural curiosity to understand how things work and why; our data, our processes, and our reports.

Desire to comprehend root causes when issues ariseComfortable working with ambiguity and in an iterative environmentCommunication, interpersonal and teaming skillsWorks positively and collaboratively with others and within team; builds strong and lasting relationships Working and partnering with remote team members in different time zonesAdapts style to changing situations and audiences with tact, poise, and patience.

Demonstrates persistence to drive change.

Contributes to a positive and productive work environmentLeverages network effectively across functions, offices, regions and/or externally (existing network within BCG will be helpful)Experience on data visualization and / or ability to present data analytics in an insightful manner for the leadership will be an added plusWork Management, organization, and planningMust be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment Strong Organizational skills and process management skillsAbility to contribute to multiple work streams at once and prioritize efforts accordingly.

Demonstrated ability to drive projects to scheduled conclusionFamiliarity or willingness to work on Agile methodology will be a plusYOU BRING (EXPERIENCE & QUALIFICATIONS)Bachelors degree in Finance / Accounting, Information Systems, or Economics3-5+ years of finance and reporting relevant experience; less experience considered for exceptional performersSound analytical and reporting skills combined with excellent communication skills; written and oralProven ability to work effectively in a global environment with people at all levels, preferably in a professional services organizationStrong experience with enterprise software and business intelligence solutions (Tableau & Business Objects required)Experience in reading SQL and other coding languages a plusYOU’LL WORK WITHMembers of our finance team are responsible for preserving the intellectual capital, assets, and integrity of BCG.

We make a decisive impact on the firms direction, performance, and risk-management models.

Finance jobs include accounting and reporting, planning and analysis, tax and treasury, financial systems, payroll, and executive compensation.ADDITIONAL INFORMATIONEffective November 1, 2021, all new US hires must be fully vaccinated* or subject to a religious or medical exemption.

*two weeks after receiving the final dose of a WHO-approved COVID19 vaccine