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Call Center Agent

Metasys Technologies

This is a Full-time position in Atlanta, GA posted September 22, 2022.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer’s needs
  • Data entry in various platforms

Job Requirements:

Qualifications

  • At least 1 – 3 years’ of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

Associated topics: csr, customer care associate, customer service associate, customer service representative, customer service specialist, phone, platform support, product support, telephone, telephone service representative