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Call Center Representative

Acena

This is a Contract position in Athens, GA posted November 23, 2022.

Hiring Immediately Apply to join our team of SUPERSTARS today At Acena , we answer incoming phone calls from our clients.

We professionally greet callers, provide and request required information, document information and transfer incoming calls or take messages as necessary.

We also relay and route critical messages to on-call personnel by prioritizing emergency calls, paging individuals to inform of emergencies and utilizing call center tools to ensure the right person receives the right message at the right time.

Again, we provide INBOUND customer support only
– we are NOT an outbound telemarketing center.

Shifts Offered: Full Time
– 40 hours/week Various shift times available.

Your schedule will consist of 4, 10 hour shifts (3 days off each week) You must be available to work a Saturday OR a Sunday each week.

You must be very punctual with great attendance.

General Job Requirements Welcoming tone/voice with an upbeat hospitality is a must Strong and professional communication in English Strong professional command of written and spelling grammar Computer skills in a Windows-based environment Punctual with great attendance Fast learner and be able to type well (at least 35 words per minute) Punctual / Dependable Be a ‘team player’ Our Benefits for Full Time Employees Include: Employee Stock Ownership Full Medical, Dental, Vision benefits Paid Vacations (up to 4 weeks per year over time) Traditional 401K and Roth 401K options with company matching Free Life Insurance policy Legal Assistance and more Compensation: $18.00 an hour Our jobs require people that are very detail oriented.

We handle calls for a large number of accounts and so there is always a lot of activity and new challenges to face and resolve daily We look forward to hearing from you
– Apply Today Job Posted by ApplicantPro