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Customer Service and Electronic Repair Technician

Asurion

This is a Full-time position in Tucker, GA posted April 1, 2021.

Overviewn nOur team of In-Store Solutions Experts have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise.

We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships.

The In-Store Solutions Expert will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences.n nWhat you will don n* Resolve customer issues by troubleshooting and repairing their electronic devicesn n* Sell personalized product solutions that meet customer needsn n* Expand your knowledge of UBreakiFix’s products and culturen n* Deliver world class customer servicen n* Demonstrate UBreakiFix’s Core Values in all interactionsn n* Be responsible for inventory managementn nWhat you need to be successfuln n* A passion for solving problems and delivering solutionsn n* A love for people and the devices that enrich their livesn n* One or more years of customer service/retail sales experience preferredn n* Reliable and flexible when it comes to dealing with difficult situationsn n* The ability to quickly adapt in an ever-changing environmentn n* Motivated to meet and exceed evolving key performance objectivesn n* Ability to work a flexible retail schedulen nYou are a good fit if you haven n* Six months experience with product service support or electronics troubleshootingn n* Knowledge of mobile devices and operating systemsn n* High School diploma or equivalent preferredn n* Strong oral and written communication skillsn n* Strong teamwork and collaboration skillsn n* Basic knowledge of Microsoft Officen nWe take care of youn n* Competitive and incentive-based payn n* Benefits including health, dental, and visionn n* Retirement Savings Plann n* Paid time offn n* Tuition reimbursement programn n* Ongoing training to grow your skills