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Customer Service Representative

Onin Staffing

This is a Contract position in Bloomingdale, GA posted February 22, 2021.

Job Requirements Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone responses, scheduling and various other clerical duties. May handle and resolve complaints.Responds to all customer inquiries and complaints concerning work-orders, shipments, inventory counts, etc.Acts as liaison between customer and warehouse for account administration, customer, and office for invoicing and credit changesGenerates all paperwork/information required for customer work orders including checking on special requests, expediting orders where necessary, tracking orders and post inventory recordsAssures proper invoicing of accounts by verifying computer-generated invoicesProvides clerical support including overseeing all paperwork associated with orders, maintaining corresponding files, answering phones, operating office equipment/computers needed to perform duties, greeting visitorsSchedule loads as requiredMaintain updated reports to ensure all loads are empty and closedResolve refused product, over, short and damaged (OS&D) ordersPerform other duties as required and assignedWork Experience • Ability to work in a fast paced environment• Ability to handle multiple tasks at the same time• Excellent communication skills• Strong problem solving skills• Understand the specific needs and requests of customers, the nature of their product and storage and handling needs• Knowledge of Warehouse Management Systems • Knowledge of Microsoft Office Suite• Accurate typing and data entry skillsBenefits Onin believes that your health is important. Medical benefits should be affordable and easy to use with your busy schedule. That’s why we offer our teammates custom-built benefits that are affordable and convenient to use. When you’re a part of our team, you will have affordable benefits you’ll actually want to use, such as; $5 Prescription drug copays, $5 Doctor’s Visit copays, Free Teledoctor Service, Free Counseling Services, Life Insurance Included, Vision Insurance Included, Dental Insurance Included, Vacation and Holiday Pay and Scholarship Opportunities. You will get these amazing benefits and more after just 30 day.