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Customer Service Specialists – Automotive

Smith Automotive Group, LLC

This is a Full-time position in Union City, GA posted April 30, 2021.

The Automotive Product Specialist are responsible for delivering comprehensive product information and a superior customer experience throughout the sales process.
We are seeking individuals with passion for automotive products and features as well as a good understanding of technology.
The right individual is a self-starter, who is approachable, has strong communication skills, and has a track record of success in delivering customer satisfaction.
This is a great springboard to other dealer careers in sales or service.
Informing customers on product specifications of all products and features
Conducting a needs analysis together with the customer
Keeping product knowledge within the dealership at level
Managing the test drive process
Supporting the Sales Advisor during the sales consultation
Being the main point of contact for the customer to answer questions about products including usage and functions
Strong interest in Automotive technology products and the ability to learn new products and features.
Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.
Strong communication skills that let you converse as freely and comfortably with small groups as well as with individual customers.
Bilingual in Spanish a plus
When you join our organization, you’ll enjoy comprehensive training, competitive compensation, and unparalleled benefits.
Simply put, you’ll experience the best that a career in the automotive industry has to offer.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work.

This is not an exhaustive list of all duties and responsibilities.

We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.
We are an Equal Opportunity Employer and a drug free workplace.