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Healthcare Switchboard Operator

4 Corner Resources

This is a Contract position in Clarkesville, GA posted May 12, 2022.

4 Corner Resources is looking for a Healthcare Telecom Operator for one of the largest hospitals in Florida If you are looking for an excellent foot in the door opportunity that provides satisfaction and personal growth, we encourage you to apply Healthcare Switchboard Operator Essential Job Functions: Answer the switchboard in a calm and professional manner.

Pageall personnel as authorized in department procedures in a professional manner.

Verify, and record all emergency calls.

Monitor all alarm indicators located in the operator room: medical gas alarm, oxygen line pressure, fire alarm panel and report immediately to the Engineering department when monitors go into alarm.

Monitor dedicated CODE phone line at switchboard and respond immediately if alarms activate as authorized.

Accurately transfer calls to the correct extension or department.

Review and record information in the Communication Journal, including codes, customer/employer complaints, equipment problems/repairs, notable incidents, safety issues and concerns, and any other information that needs to be communicated to other shifts.

Healthcare Switchboard Operator Requirements: Must have a high school diploma or equivalent.

Operator and/or customer service experience.

Must work well under extreme pressure and have excellent communication skills.

Experience with a switchboard/phone operating system.

Experience working in a hospital environment preferred.

Availability to work a flexible schedule, including nights, overnights, and weekends.

Bilingual in English and Spanish is preferred.

Must be 100% nicotine free.

Must passdrug screen, TB test, and background check and provide proof of MMR vaccination prior to start of employment.

Healthcare Switchboard Operator Hours: Must be open to 2 nd or 3 rd shift, and weekends Healthcare Switchboard Operator Starting Pay Rate: $16.00 per hour 4CR3