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Retail Clerk

Faulkner Smith Restaurant Group: Dba Zaxby's

This is a Full-time position in Dacula, GA posted October 21, 2021.

Company Introduction:
Faulkner Smith Restaurant Group is a privately owned family business started in 1998 with the first Zaxby’s franchise store in Winder Georgia. Today we have nine Zaxby’s franchise locations and over 460 employees with a focus on DEVELOPING PEOPLE and High-Performing Teams. We strive to be the employer and restaurant of choice with high expectations, great pay, quality of life, and a NO EXCUSES attitude in each community we operate in and serve.Overview:

Hungry For A Great Career?

To our guests, Zaxbys is more than just a place to eat its a place to have fun, spend some time with friends and experience great food.

To our team members, Zaxby’s is a family.

So come on in! We’re saving a seat for you.

Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience. You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency.

Job Qualifications

The following requirements must be met in order to qualify for this position.

  • Must be 16 years of age or older
  • Ability to work a minimum of 9 hours per week

Capabilities Requirement:

  • Sit, stand, and walk continuously
  • Occasionally stoop, bend, crouch, or climb, including the use of ladders
  • Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Communicate proficiently through speech, reading, and writing
  • Maintain effective audio-visual perception and judgement to observe and respond to the environment
  • Work in an environment that features hot and cold temperature variations and exposure to food allergens
  • Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment


The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:

  • Zaxbys Front of House Development Plan

    • Hands-on stations training

  • Provide friendly, enthusiastic service for all guests

    • Promptly greet guests as they enter and thank them as they leave

  • Maintain awareness of current promotions

    • Explain menu items, answer questions, and suggest additional items

  • Enthusiastically represent the Zaxbys brand
  • Accurately complete orders and guest transactions

    • Enter guest orders accurately into the point of sale system

  • Accept payments, operate cash registers, and maintain receipts

    • Handle cash payments, count and verify tills, and record totals appropriately

  • Maintain a clean, safe, welcoming environment

    • Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
    • Maintain equipment and inform management of maintenance needs
    • Stock paper goods, condiments, serveware, and beverages
    • Keep work areas clean and organized

  • Accurately complete, package, and present guest orders
  • Other work assigned


  • FREE meals on the clock and 50% off meals off the clock
  • Team member recognition program
  • Team member referral bonus
  • Flexible Hours

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