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Depot Repair Team Lead – Alpharetta

NCR Corporation

This is a Full-time position in Alpharetta, GA posted December 12, 2021.

NCR Corporation (NYSE: NCR) is a leading software
– and services-led enterprise provider in the financial, retail and hospitality industries.

NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally.

NCR is a trademark of NCR Corporation in the United States and other countries.


Job Title: Depot Repair Team Lead

Position Summary:

As a Depot Repair Team Lead you will work in a cross-functional environment with Operations, Design/Quality/Test Engineering, and New Product Introduction to enable high-quality, cost efficient repair and refurbishment of depot serviced equipment.

The desired candidate will be primarily responsible for ensuring their team produces a high quality output while meeting production demand each day.

They will act as the primary point of contact for all repair technician escalations and work to remove roadblocks during the repair process.

They will foster a team first environment and help champion employee growth and development.

They will seek out and execute continuous improvement related activities.

Key Areas of Responsibility:

Mobilize the repair team to meet the daily production schedule

Ensure team is repairing to acceptable industry standards

Seek opportunities to improve operating metrics specifically related to quality, service level agreement, and cost

Manage and drive continuous improvement related activities including 5S and Lean initiatives

Provide a hands-on leadership presence with a strong emphasis on team building and employee growth and development

Ensure team needs are quickly and efficiently escalated to leadership

Train and develop repair technicians as required to improve operating metrics

Other job related duties as assigned

Basic Qualifications:

2 – 3 years work experience in a manufacturing environment

Self-motivated with the ability to manage multiple projects/tasks simultaneously

Excellent written and verbal communication skills

Preferred Qualifications:

Experience as a group, team or project leader

Experience with project management (PMP/CAPM Certification a plus)

Experience with Lean, 5S, Six Sigma (Yellow/Green/Black Belt Certification a plus)

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include :

  • Medical Insurance
  • Life Insurance
  • Vision Insurance
  • Short/Long Term Disability
  • Paid Vacation
  • 401k

EEO Statement
Integrated into our shared values is NCR’s commitment to diversity and equal employment opportunity.

All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.

We believe in understanding and respecting differences among all people.

Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list.

Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility.

NCR is not responsible for any fees or charges associated with unsolicited resumes.

We are NCR .

We power incredible experiences that make life easier.

We’re changing the way you bank, shop, eat and travel, enabling nearly 700 million transactions daily.

How do we do it all?

With iNCRedible people like you.

A career here means embracing our culture and shared values , always seeking new adventures, and carving your own path.

We’ve been around for more than 130 years and we’re just getting started.

Join us as we build the future of omnichannel experiences, and have fun doing it!