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HVAC Field Service Technician II

McQuay International

This is a Full-time position in Marietta, GA posted February 20, 2021.

Why join our Daikin Applied team?* Factory Certified Training, Refrigeration Certification or other professional on the job training in the HVAC Industry* The opportunity to work on all types of commercial equipment and cutting-edge technologies such as Intelligent Equipment, Magnetic Bearing Technology and VRF Technology* Daikin Applied provides technicians with laptops, mobile devices and other technologiesService Technician Position Summary:Performs Maintenance of HVAC Equipment: Repair and replace defective equipment, components, or wiring related to fan coils, water source heat pumps, applied air handling units, rooftop units, cooling towers, and condenser tubes.

Inspect equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks.Essential Duties and Responsibilities include the following.

Other duties may be assigned.* Perform Maintenance of HVAC Equipment: Repairs and replaces defective equipment, components, or wiring including, but not limited to CAT II and III equipment: VFDs, boilers, electrical and refrigerant circuits, screw, scroll, and reciprocal compressors, rooftop systems up to 150 tons, Scroll chillers up to 200 tons.* Beginner-Intermediate level proficiency in independent troubleshooting of CAT II and III equipment.

Introduction to centrifugal chillers and CAT I equipment.* Conduct Warranty Service Application: Independently inspects and test systems to verify functionality related to scroll chillers, rooftop units up to 150 tons, and all Category II and III equipment.* Perform Start Ups: Verify functionality of new CAT II & III equipment.

Educate customers on proper use of equipment maintenance schedule, and operating manual.* Rebuilds: Leads the rebuild of a CAT II and III level unit.

Directs level I technicians through hands-on demonstrations of all necessary steps.

Introduced to centrifugal rebuilds from Lead and level III technicians.* Customer Service: Demonstrates professionalism in appearance, verbal, and written communication.

Interacts with customer by offering status reports of service before, during, and after each call.

Explains technical information to technical and non-technical audience.* Support Sales: Communicates potential sales opportunities to Service Sales Representative through the tech tip program.

Identifies opportunities for minor service and repair work through service agreements up to $5K.* Conduct Technician Training: Responsible for mentoring level I service technicians and trains on screw chillers, micro-techs, and CAT II & III equipment.* Document Performance: Records and reports billing, inventory, timecards, technician tip reports, and other articles as required in a timely manner* Computer Usage: Knowledge of basic data entry and ability to navigate the use of email, internet, word processing programs.Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* Associate’s degree or equivalent from two-year college or technical school, with a certificate in Heating, Ventilation, and Air Conditioning.* Two to Five years related experience and/or training; or equivalent combination of education and experience.* Valid driver’s license, EPA approved Universal Technician Certification preferred, other state licenses as required.