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Application Specialist

integrated resources

This is a Full-time position in Atlanta, GA posted September 22, 2022.

Title: Application Specialist
Location: Remote
Duration: Direct Hire (Fte)

Job Description: Job Profile Summary
The Application Specialist will serve as the primary contact in the development and functionality rollout, coordination, and support of the Epic Willow pharmacy application at current and future facilities. They provide consultation and coordinate design/build/testing/go-live activities for the Inpatient EMR. The Application Specialist must have an in-depth understanding of workflows, policies and procedures, patient care/clinical business objectives, regulatory requirements and industry best practices for patient care.


Acting as the primary contact for the EpicCare Willow Inpatient Pharmacy module for all phases of the system development life cycle.

Attending required training/certification programs as required by EPIC to obtain foundational system knowledge and competency.

Serving as a liaison between end users, third parties, and Epic implementation staff to ensure the system meets the organization’s business needs.

Performing in-depth analysis and documentation of current state/future state workflows, data collection, report details, and other technical requirements associated with Epic software.

Understanding the choices involved in application configuration.

Investigate end users’ preference while making build decisions and analyzing business operations as they relate to build decisions.

Setting standards for naming and numbering conventions and security classifications using the Epic Style Guide for Master File Naming and Numbering Conventions.

Populating databases during the initial system build with assistance from Epic.

Prioritizing and implementing requested changes to the system.

Application testing scenario development, execution, and remediation to ensure system functionality and integration with other applications/systems as appropriate.

Ensuring that data coming across an interface into the Epic application meets the business need.

Troubleshooting problems and questions from end users.

Working with report writers to ensure that the application has the necessary reports.

Job Requirements:


  • High School Diploma or GED required; Bachelors Degree in Computer Science, Business Administration or related job field preferred.


Key Competencies:

  • A deep understanding of the Medication Services setting and associated workflows.
  • Strong project management and organizational skills with ability to lead meetings, prioritize, resolve conflicts, maintain issues lists, and manage a project plan.
  • Strong oral and written communication skills.
  • Ability to develop, document and ensure adherence to technical standards.
  • Ability to understand customer requirements and the impact on technical/functional performance of the application.
  • The ability and interest to learn the software and increase knowledge over time.
  • Eagerness to learn the system and promote it within the organization.
  • Operational experience in a medication services setting (helpful, not required).
  • Experience – Inpatient EMR Willow Inpatient Pharmacy.

Associated topics: aseptic, food, food scientist, kinesiology, microbiology, pharmacology, physiologist, protein, toxicologist, trauma