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Claims Examiner, Program

Berkshire Hathaway Specialty Insurance

This is a Full-time position in Atlanta, GA posted November 15, 2021.

Who are we?

A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world.

Part of Berkshire Hathaway’s insurance operations, we bring our solutions to market with our stellar brand name, top-rated balance sheet, and the expertise of our global team of professionals, who exude excellent capabilities and strong character.

We are a values-based organization where respect, integrity, excellence, collaboration, and passion define who we are and how we do business.

We value diversity of backgrounds, experience, and perspectives and strive to foster an inclusive environment that enables all our team members to bring their best selves to work.

We are one team committed to building a culture where every teammate has the opportunity to contribute and be recognized.

Want to be part of the team building the finest property, casualty and specialty lines insurance company in the world?

Job Opportunity:

BHSI has an exciting opportunity for a Program Claims Examiner in their Atlanta office.

Program Examiner will work in highly collaborative claims department.

Day-to-Day responsibilities include handling of specialty lines claims and management oversight of TPA claims as well as some handling of individual claim files.

Additional responsibilities include:

LEARN MORE ABOUT OUR UNIQUE CULTURE AND HISTORY

Duties & Responsibilities:
Responsible for oversight, managing and adjusting of primary and TPA claims to include; commercial auto, general casualty, errors & omission, accident & health, homeowner and commercial property claims.

Ensure high level of customer service and technical claim file quality.
Duties include proactive handling of claims from first notice of loss through ultimate resolution, working and advising internal partners on claims, developing a plan of action for ultimate resolution, obtaining budgets and meeting with clients and brokers.

Audit and oversite of TPA claims.
Provides outstanding customer service and works well with the insured, broker and TPA in the handling and adjudication of claims.
Analyze and draft coverage letters as appropriate and communicates coverage positions effectively.
Conducts, coordinates, and proactively directs investigation, defense and settlement of claims.
Directs and closely monitors assignments to experts and defense counsel.
Evaluates information on coverage, liability, and damages to determine the extent of exposure to the insured and the company.
Drafts reports, sets reserves within authority or makes claim recommendations concerning reserve changes.
Travels to conferences, mediations, and trials as necessary.

Qualifications, Skills and Experience:
Should have a high degree of specialized and technical competence in the handling multi line claims.
Minimum of 3 -5 years multi line claim handling experience.
Ability to work independently and assimilate learning materials on many different subjects from various sources.
Excellent interpersonal communications and negotiation skills.
Ability to work in a team environment.
Should have technical competence in all aspects of multi-line claims with particular emphasis on customer service.
Experience in handling and adjusting claims in all 50 states and possess required licenses.

BHSI Offers:
A competitive package and exciting growth opportunities with a growing global organization
A liberating, fast-paced culture, centered on always doing the right thing for our customers, teammates and our business
A purposely non-bureaucratic organization that embraces simplicity over complexity, encourages innovation, and emphasizes individual excellence in a team framework

NOTE: Compensation will be commensurate with experience.

This job description is not intended to be all-inclusive.

Team Member may perform other related duties as negotiated to meet the ongoing needs of the organization