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L&D Analyst

Aaron's Inc

This is a Full-time position in Kennesaw, GA posted April 2, 2021.

nnWe are Aarons
– an industry leader in the sales and lease-to-own retail industry known for quality brand names and superior customer service.

We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits.

This is much more than a job it is a career with purpose.nn nn Summary: nn nn Supports day-to-day administration and management of the learning technology, reporting & analysis, and learning measurement.

The selected candidate will also be responsible for managing special projects, benchmarking best practices to identify gaps in current learning and development processes and develop strategies to address.

Successful performance in this role requires strong service skills, project management skills, and technical aptitude.

nn nn Duties and Responsibilities: nn nn Manages and administers the LMS including but not limited to configuration, interface management, learner enrollment, assessments, surveys, and packaging/loading of content.

nn nn Fields inquiries related to interface issues, configuration issues, managing user groups, user permissions, etc.

Researches and provides timely resolution contacting requesters as needed to clarify requests.

Analyzes trends using data to identify improvement opportunities and executes to implement them.

nn nn Fully tests training across equipment and browser configurations supported at Aarons and makes modifications to minimize issues experienced by end users.

nn nn Collaborates and coordinates with other departments to ensure that learning solutions are deployed in an accurate and timely manner.

nn nn Collaborates with the instructional design team to ensure that training design considers the features, benefits and limitations of the LMS.

nn nn Produces, maintains, and communicates training schedules, leveraging operational and project insights to make efficient use of limited training resources.

nn nn Maintains the department learning website.

nn nn Designs, runs and schedules ad-hoc, custom reports, and dashboards to monitor key metrics (i.e., roster management, facilities coordination, learner activity tracking, success, trends, monthly enrollments, completions, training, evaluations, training compliance and surveys.) nn nn Conduct analysis and produce dashboards or scorecards that tell the story as to the contribution and impact that learning is having on the organization.

nn nn Implements new learning technologies and upgrades to existing technology using structured project management practices for the end to end project (i.e., requirements definition, solution design, configuration, testing and launch, etc.) nn nn Leads efforts to design and develop procedures and standards relevant to the function, communicating them to the business partners and the L&D team.

(Testing processes, file requirements, case management processes, etc.) nn nn Education and Experience: nn nn Bachelors degree or equivalent nn nn 5 years of experience in: LMS configuration and maintenance, website design and development, and reporting nn nn 3 years of project management experience nn nn 2 years of data collection and analysis experience nn nn Experience implementing learning technologies preferred nn nn Required Skills: nn nn Analytical/problem solving skills nn nn Spreadsheet and database skills (Power BI / Excel) nn nn Troubleshooting abilities nn nn Storytelling with data visualization skills nn nn Organizational skills nn nn Communication skills verbal and written nn nn Customer service skills nn nn Technical aptitude nn nn Microsoft Office Suite Proficiency nn nn HTML skills nn nn Project management skills nn nn Rewards nn nnTeam members enjoy access to career training and advancement opportunities, and are rewarded with competitive compensation and a comprehensive benefits package, which includes:nn nnPaid time off including vacation days, sick days and holidaysnn nnMedical, dental & vision insurancenn nnMaternity and Paternity Leavenn nn401(k) plan with company matchnn nnFlexible spending accountsnn nnLife insurancenn nnDisability benefitsnn nnStock Purchase Plannn nnTeam Member purchase discountsnn nn About Aarons nn nnAt Aarons we offer sales and lease-to-ownership of specialty items including furniture, consumer electronics, home appliances, and accessories throughout the United States and Canada.

Our customers shop at Aarons for the same reason you should choose us for the next step in your career our ability to positively influence peoples lives.

If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.nn nnAaron’s is committed to creating a diverse and inclusive work environment, celebrates our team members’ differences, and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, pregnancy, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, military duty, gender expression, genetic information, or any other protected class.

Candidates who require accommodation during the recruitment process should contact hrsupport@aarons.com.nn nnAaron’s is an Equal Opportunity Employernn