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Manager, Solutions Engineering, Growth

JFrog

This is a Full-time position in Atlanta, GA posted April 28, 2021.

Software touches every aspect of our lives: from how we bank, socialize, shop and learn, to how we entertain, obtain healthcare services, use transportation and much more.

All of the world’s software needs to be developed, updated and maintained seamlessly.

This is where JFrog comes in; with software development and DevOps tooling that powers the world’s digital transformation.

JFrog is on a mission to enable continuous software updates through Liquid Software, empowering developers to code high-quality applications that securely flow to end-users without interruption.

JFrog is the creator of Artifactory, the heart of the JFrog Platform
– a hybrid, universal, end-to-end DevOps solution available as open-source, self-hosted and as a SaaS subscription.

More than 5,800 customers, including 75% of the Fortune 100, trust JFrog to manage their software binaries and accelerate their secure software delivery from code-to-production.

As a Manager of Solutions Engineering at JFrog, you will have the opportunity to shape the future of how software is developed and shipped for some of the most innovative and successful organizations in the world.

At JFrog, we have more than 6,000 paying customers, 60,000 installations and millions of developers globally that rely on JFrog’s world-class infrastructure for software management and distribution.

Customers include some of the world’s top brands, such as Amazon, Google, MasterCard, Netflix, Barclays, Cisco, Oracle, Adobe, VMware and other.

Our passion for high-quality software, unique customer service and phenomenal support is the foundation of our success!

You will be on the front lines, working closely with our customers, prospects & community walking them along their journey of building and scaling their DevOps practices and drive them to stronger adoption of JFrog solutions.

Within JFrog, you will be working closely with JFrog’s sales, marketing, customer success, product managers and engineering to shape our next generation of products and solutions and build the messaging and go to market.

The ideal candidate for the Manager of Solutions Engineering role will be hands on and leading from the front.

This individual will act as a leader within the Solution Engineering team and also across the larger organization, constantly looking for ways to expand the team’s success.

They will be responsible for building teams that meet today’s challenges but also scale to the next level.

The ideal candidate will use their network both internally and externally to constantly challenge the team to achieve a higher bar of execution.

Responsibilities
Hire, develop and lead a high performing team of solution experts, engineers and architectsDefine technical strategy to meet customer’s Devops needs and territory goalsDevelop and analyze metrics to analyze revenue performance and individual performanceDefine a development and enablement plan for each team memberEstablishing goals for the team, providing training and performance feedback, and taking disciplinary action if necessaryTeam with Sales peers to build an impactful set of activities including but not limited to planning, engaging, analyzing etc.Support Marketing, Product and R& D teamsBuild and maintain the groups domain leadership with the latest technology trends related to DevOps Engineering and the landscape of CI/CD TechnologiesWork closely with our customers and community to build solid relationshipsFocused on tracking and reporting metrics in Salesforce, BI tools to drive efficiency and engagement
Desired Skills and Experience
Minimum 5 years of experience with Software Architecture design and software development lifecycle, in enterprise-grade setupsMinimum 5 years of experience supporting technical customer facing role such as consulting, TAM or support, preferably solution engineeringPrior experience in hiring, managing teams and talentDemonstrated organizational and project management capabilities, with the ability to handle multiple tasks with shifting priorities and varying deadlines.

Strong written & verbal communicationSolid foundation in agile development, DevOps, continuous integration (CI) and continuous delivery (CD) & cloud infrastructureExperience with DevOps tools like CI Server, SCM, Artifactory, Jenkins, Maven, Chef/Ansible, Docker, Gradle, npm, Kubernetes is advantageExperience with data center architectures
– networking, storage, compute, management and monitoring, backup, high availability, disaster recovery and security are an advantage.Experience with technical sales of hybrid solutions (On-prem & SaaS) is an advantageBachelor’s Degree or higher in Computer Science/Engineering Major preferable