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Sr. Manager, Business Services


This is a Full-time position in Atlanta, GA posted April 30, 2021.

Randstad is offering virtual interviews and remote onboarding as we work to open up our local offices safely.

In locations where onsite work is currently required, we’ve established safety protocols and controls that meet the guidelines set by the CDC, OSHA and local health authorities.

about randstad
Randstad is the global leader in the HR services industry.

We support people and organizations in realizing their true potential by combining the power of today’s technology with our passion for people.

We call it Human Forward .

In 2019, we helped more than two million candidates find a meaningful job with our 280,000 clients.

Furthermore, we trained more than 350,000 people.

Randstad is active in 38 markets around the world and has top-three positions in almost half of these.

In 2019, Randstad had on average 38,280 corporate employees and generated revenue of € 23.7 billion.

Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands.

Randstad N.V.

is listed on the NYSE Euronext (symbol: RAND.AS).

For more information, see .

Find out what it’s like to walk a mile in the shoes of a Randstad employee.

Manager, Operations is responsible for managing high-volume and fast paced activities supporting Randstad’s talent onboarding.

The position reports to Randstad’s Director of Talent Screening & Onboarding Solutions and will interact with all levels of the field and corporate organization, and will escalate concerns to ensure compliance with laws, regulations, contractual obligations, and internal policies and procedures.

This position must utilize a OWOW mindset for ongoing improvement and fit for future.
Create process flow of full cycle onboarding to document onboarding for each LOB, including pre-start, on assignment and offboarding process.  Partner with TOS Leadership to decrease turnaround time of placement start, uphold compliance standards and decrease attrition during pre-onboarding.  Manage team of Onboarding Analysts performing high volume onboarding of Randstad talent; this includes talent contact, confirmation all client and Randstad requirements are met both prior to and during assignment.  Engage and inform field leaders on progress of talent in the onboarding process, and communicate any potential delays and assistance needed.

Ensure talent are compliant from both Randstad and client requirements, with varying complexity; escalate appropriately. 
Education & Qualifications (Required and Preferred):
Minimum of 8 years of experience in HR, compliance or other related experience Highly proficient in use of Microsoft Excel Knowledge of Randstad operations and systems is an asset Excel, Query and Reporting  Proficient using Google mail, calendaring and shared drives Comfortable in self-directed, fast-paced environment Strong critical thinking and problem solving skills, with the ability to think strategically Excellent attention to detail and ability to multi-task Strong written and verbal communication skills
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants.

If you require a reasonable accommodation to make your application or interview experience a great one, please just let us know.